FloPlan API - Contact Support

If you're looking to request access to the FloPlan API please see the Obtaining Access documentation.

Otherwise, the email addresses below can be used to get in touch with someone at FBS.

E-mail Address: api-support@floplan.io

Please provide the following information in your initial support request to this address to help expedite a response:

The URL of the FloPlan API server that you are accessing or recommended: request/response logs containing the full URL, parameters, and headers as well as the response you received from the FloPlan API server
The name of your company.
Which MLS you are working with.
Any error messages you are encountering or a brief description of the problem.

E-mail Address: api@floplan.io

Please provide the following information in your initial support request to this address to help expedite a response:

The name of your company.
Which MLS you are working with.
The email address of the MLS staff member you had corresponded with
If applicable: the date/time that the MLS staff member confirmed they passed the paperwork on to FBS

Please contact the MLS directly regarding status updates if MLS approval has not yet been obtained.